Pub Support Team

Pub Support Team

At Stonegate, our Pub Support Teams are the backbone of our organisation, playing a vital role in shaping the future of our business. With their unwavering commitment and expertise, our teams provide the essential infrastructure to ensure our pubs and people have everything they need to succeed.

With a variety of roles and departments in varying locations, from home-based to working from our Solihull head office, we have something for everyone!
If you’re looking to kick-start your career, come and find your place with us today.

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Our Departments:

Customer Contact Centre
Our Customer Contact Centre serves as the first point of call for those seeking support, resolving issues, and obtaining information about products or services from across the entire business.

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Commercial
Our Commercial roles involve managing and driving revenue growth across the entirety of Stonegate using market trends and consumer behaviour.
Departments include Food and Drink Innovation, Commercial Strategy and Planning and Purchasing.
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Finance & IT
Our Finance and IT department are responsible for optimising our financial performance with in-depth reporting and strategic decision making, whilst managing the organisation's technological infrastructure to support our pubs, bars and venues as well as other departments in achieving operational efficiency and driving digital transformation.
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HR
We are all about people here at Stonegate. Our Human Resources teams play a crucial role in ensuring our teams feel supported in their day-to-day lives keeping them engaged, motivated, and productive.
Stonegate's HR department includes colleagues from Communications, Learning & Developments, as well as Recruitment, ER and HR Business Partners.
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Marketing
From our high street brands such as Slug & Lettuce and Be At One, to our local pubs and destination venues our marketing professionals are creative and planning experts, dedicated to understanding what guests want to see and hear.

Our Marketing functions include Digital and Sales Systems, Paid Media and Social, Media and Loyalty and Innovation.
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PAs and Operational Support

With a variety of managed venues and leased and tenanted customers, our operations support teams are crucial to ensuring that our pubs, bars & clubs thrive and achieve their business goals.

Our PAs support the Leadership team with the smooth and effective running of their offices.

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Property
Our estate has more than 4,000 properties with the development, management, and maintenance being the responsibility of our property team.

Our Property department includes Health and Safety, Property Operations and Project Management.
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Risk
Our Risk division here at Stonegate is responsible for ensuring the business is protected from financial loss, legal liabilities and reputational damage.

Risk functions include Fraud, Quality and Compliance, Insurance, Safety, Sustainability and Audit.
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Sales
Our field and head office-based sales professionals support our Operational colleagues with guest bookings and additional sales opportunities to support growth.

These teams include National Accounts, Guest Bookings as well as Sales Business Partners.
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Strategy
We as a company are growing bigger and better by the day and our Strategy and Business Development team ensure we keep heading in the right direction.

These include Estates, Legal Operations, Joint Ventures and Group Transitions.
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Hear from the Team

"Working at Stonegate has been an incredible experience for me, filled with varied and diverse opportunities. The range of projects and challenges I’ve been involved in has not only broadened my skills but also opened doors to great learning experiences and personal growth. Stonegate provides plenty of opportunities for career development, with strong sponsorship and support for colleagues who want to advance and my own journey reflects that.  I have worked across several functions and received sponsorship for lots of academic and practical learning over the years.

What stands out the most for me are the people. I’ve been lucky enough to work with fantastic colleagues and for leaders who genuinely care about helping you succeed and grow. Their guidance and support have been invaluable in both my personal development and in shaping my journey at the company.

I’m excited about my future at Stonegate and what lies ahead!"

Claire Cull
Head of Property Operations

Pub Support Team Rewards

We offer a variety of rewards and benefits to our Pub Support Team colleagues. 


For those working from or based in our Solihull office we offer free onsite secure parking with EV charging and cycle storage, a subsidised canteen serving breakfast and lunch, as well as an onsite pub used for social events.


View our full benefits here

Bonus Opportunities
25% discount on food and drink
Early access to your earned wages